Get A FREE Estimate
How long has your company been in business?
Although Pinky's has been in the Lincoln area cleaning service business for only a short period of time, our experience has recently reached past the 25 year mark. Originally started in Mexico in the professional office environment, Pinky's is now bringing the same professional quality cleaning service into the Lincoln area residential and small business/office market.
What types of structures to you clean?
Pinky's cleans homes and small businesses/offices.
"Home" is where you rest your head. So when we say "homes" that covers houses big and small, apartments, condos, townhouses, and duplexes.
Small businesses / offices include: medical offices, law offices, financial offices, and most small businesses.
Do I need to be there while Pinky's is cleaning my home or office?
No. Generally, when Pinky's cleans a home or small business there are no people present. Arrangements have been made in advance in order that we will have entry to the home either with a key, garage codes, or alarm codes that we can disarm upon arrival and arm upon leaving. The same holds true for offices and small businesses.
There are also times when the homeowner and/or family members are present during a scheduled cleaning. The cleaning still gets done.
Do I have to sign a contract?
No contracts with Pinky's. We are flexible and will customize a cleaning plan for your specific needs and budget. Whether it's a scheduled weekly cleaning (most popular), bi-weekly, monthly, or just a one-time cleaning, Pinky's will be there for you. We tailor our services to the specific needs of our customers.
What types of cleaning products does Pinky's use?
Pinky's proudly uses eco-friendly "green" cleaning products. They work great and are safe for the environment, the homeowners/business owners, and our employees. (We do have other cleaning chemicals and products available if needed).
Besides providing clean homes and tidy professional business environments, Pinky's creates a healthy environment for our customers. The products and equipment we use help to eliminate germs, mold, fungi, bacteria, viruses, and numerous environmental allergens. It creates a healthier environment for everyone, but is especially important for children and the elderly.
Do I need to supply the cleaning products?
It's your choice.
Pinky's uses eco-friendly "green" cleaning products and that's our preferred choice for all the right reasons. But ... some of our customers like us to use specific cleaning products that the homeowner/business owner supplies for us to use. We're happy to comply to our customers wishes.
Are you bonded and insured?
Yes and yes. Your home is your castle and most people's largest asset. Pinky's understands this and takes that responsibility very serious and will not neglect protecting everything and everyone involved.
"Accidents" are ... well, accidents. As accidents and unfortunate mishaps do happen from time to time, Pinky's would politely and respectfully pose the question to anyone who values their home and it's contents, "Why would you hire someone who is NOT bonded and insured"? It's just common sense peace of mind for the unfortunate what if's ...
Does Pinky's guarantee their work?
Absolutely. Nothing is more important to Pinky's than our customers being satisfied with our service. In fact, we work diligently and pride ourselves on exceeding our customers expectations. If you're not happy - we're not happy. One call and we'll be on site to remedy the situation until you're satisfied.
How much does it cost to have a home or office cleaned?
Although Pinky's does provide an online quote for residential or small office cleaning services, it's only a "ball-park" estimate and is not be considered a contract by either Pinky's or the potential customer. The only way to get an accurate estimate comes by having a meeting with a prospective customer to find out what their specific needs are related to their specific home or office. We custom tailor packages to each customers needs and it's typically related to their budget as well.
What about your employees? Are they background checked?
Yes. You can rest assured our employees will have been background checked, trained, and will be covered under our bonded/insurance policy. Nothing is more important to Pinky's than our customers home or office. In addition, nothing is more important to Pinky's than our name and reputation. All of these things will not be compromised.
"Veronica has exceeded my high expectations for house cleaning. She asks questions to understand our personal preferences for home maintenance and is very detailed and thorough in her work. She takes care of our home as if it's her own. Most importantly, I trust her and really enjoy her as a person and look forward to talking with her."
"Pinky's is honest, reliable, and thorough. You can have peace of mind that your home will shine when you return home from your long day at work. There's even an itemized list of the things that were cleaned or dusted by room. I highly recommend giving them a try."
-- Kym H.
"Pinky's is trustworthy and dependable. Our office would look, smell, and feel different after Veronica was there. The service was very professional and courteous from beginning to end."
-- Angelina C.
"The Monday “blues” have disappeared at my business since I hired Pinky’s Cleaning Service. It’s like having a fresh coat of paint, but it’s really a fresh coat of clean! By far the best cleaning service I have used in 30 years of business."
"Veronica did an outstanding job on cleaning my house. Being a busy mom of two kids and owning my own business, I love to come home to a clean house and she went above and beyond my expectations. You will not be sorry for using her. She leaves a checklist of everything she did upon leaving that way I know. I didn't have to lift a finger for a long time after she left, and I can't tell you how much that helps me out. I will be referring Pinkys Cleaning to everyone."
"I have had a fantastic experience with Veronica and her cleaning service. She offers a high level of attention to detail and is very diligent at what she does. i have had several cleaners over the last decade and she is most definitely among the BEST!"